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Agentic AI · AI agent development

We don’t demo AI agents.
We run them.

Eagleminds builds AI agents, agentic automation and AI software for Indian businesses — and runs them inside our own products, where an AI assistant greets, qualifies and answers real customers in English and Tamil every day.

running in productionSales DaddyTrackNew

customer · whatsapplive
  1. வணக்கம், உங்க CRM விலை என்ன?
  2. வணக்கம்! 🙏 நீங்க எந்த ஊர்ல இருந்து பேசுறீங்க?replied in 2s
  3. Tirupattur. Team-ku CRM venum.
  4. புரிஞ்சுது. மாச பட்ஜெட் எவ்வளவு நினைச்சிருக்கீங்க?
  5. ₹5,000 வரை
  6. நன்றி! எங்க டீம் இப்போ உங்களை கூப்பிடுவாங்க ✅handed off
agent · tracesales_qualifier
  1. lead.received source=meta_lead_ad
  2. lang.detect ta-IN
  3. agent.reply welcome · lang=ta
  4. qualify.capture city="Tirupattur" product="CRM"
  5. qualify.capture budget=₹5,000/mo
  6. route.assign rule=location → rep
  7. handoff.human thread attached

See it running

This is the agent, in the product, on a real phone

Not a mockup. The screen on the right is the WhatsApp inbox inside Sales Daddy, where our agent handles incoming conversations before a salesperson touches them.

  • Conversations arrive and get answered without anyone watching the phone
  • Product, city and budget captured from the chat as structured fields
  • Routed to the right rep, with the full thread attached
See the product this runs in
app.salesdaddy.in
Sales Daddy dashboard showing lead sources, pipeline stages and calling trend
The Sales Daddy WhatsApp inbox — live agent conversations with leads
Agent replied · 2s
Lead qualified & routed

Capabilities

What an agent can take off your team

Marked live where we already run it in our own products, and build where it is something we build for you. We would rather be precise than impressive.

Sales

Agents that answer the enquiry before a human can, qualify it, and put the right rep on it.

  • Conversational lead qualificationliveGreets an incoming enquiry, asks what it needs to know, captures product, city and budget.
  • Instant multilingual first replyliveReplies in the customer's own language, within seconds of the lead arriving.
  • Call summarisationliveTranscribes and summarises sales calls onto the lead record automatically.
  • Follow-up draftingbuildDrafts the next follow-up message per lead, in the language of the conversation, for a rep to send or approve.
  • Quote and proposal assemblybuildAssembles quotes from your price list and product rules, ready for review.

Customer support

Agents that handle the repetitive 70% of questions and escalate the rest with context attached.

  • FAQ answering with handoffliveAnswers common questions in English or Tamil and hands off to a human the moment it should.
  • Proactive status updatesliveNotifies customers on WhatsApp when their job or order state changes.
  • Knowledge-grounded answersbuildAnswers drawn from your own documents, catalogues and policies — retrieval over your data, not the open internet.
  • Ticket triage and taggingbuildReads incoming tickets, classifies intent and urgency, and routes accordingly.

Service & operations

Agents that decide who does the work, and notice when it is slipping.

  • Skill-based assignmentliveAssigns work by availability and skill instead of by whoever answers the phone.
  • SLA monitoring and escalationliveWatches for breaches and escalates on rules before the customer complains.
  • Schedule and route planningbuildSequences a technician's day against location, priority and commitments.
  • Field report generationbuildTurns a technician's notes, photos and voice into a structured completion report.

Back office

Agents that read documents and move data so people stop retyping it.

  • Reporting with a recommendationliveReports that state what to do next, not only what happened.
  • Document extractionbuildReads invoices, POs and forms into structured data your systems can use.
  • Reconciliation checksbuildCompares records across systems and raises only the mismatches worth a human's time.
  • Cross-system workflowsbuildMulti-step automations that connect your tools and call an AI step where judgement is needed.

How we build

One job first. Then the loop widens.

Agent projects fail when they start as platforms. Ours start as a single job with a clear right answer, put a person in the loop, and expand only once the agent has earned it.

01

Find the job

We look for one repetitive, text-heavy job with a clear right answer. Not a strategy deck — a job.

02

Design the agent

What it decides, what data it can read, which tools it can call, where it must stop and ask a person.

03

Build and connect

The agent, grounded in your own data, wired into the systems it needs — CRM, WhatsApp, sheets, accounting.

04

Deploy with a human in the loop

It goes live handling a slice of the work, with a person reviewing what it does before the loop widens.

05

Operate and improve

We watch traces of real behaviour and tighten it. An agent is a system you run, not a project you finish.

Grounded in your data

Agents answer from your documents, catalogues and records — not from whatever the model absorbed off the internet.

Tools, not guesses

Where an answer needs a real lookup or a real write, the agent calls a tool in your systems instead of inventing one.

A human in the loop

Every agent we run hands off to a person. We design the stopping point before we design the conversation.

Traceable behaviour

You can see what the agent did and why. An agent you cannot inspect is one you cannot trust with customers.

What we connect to

Agents are only useful when they can reach your systems

These are the integrations we run in our own products today — the plumbing an agent needs to actually do something rather than just talk.

Messaging

  • WhatsApp Business API
  • SMS / DLT
  • Email-to-lead
  • Google Meet

Lead sources

  • Facebook Lead Ads
  • Instagram Lead Ads
  • IndiaMART
  • Justdial
  • TradeIndia

Money & compliance

  • Razorpay
  • Tally
  • GSTN / GSTR-1

Data & automation

  • Google Sheets
  • Zapier
  • Webhooks & REST API
  • Self-hosted n8n

Anything else with an API, webhook or database can be connected — these are simply the ones already running in production.

Proof

The products where our AI already works.

We are not describing a capability we hope to have. These are our own platforms — built, operated and supported by Eagleminds — and the AI in them is answering real customers every day.

FlagshipWeb · Android · iOS

Sales Daddy

The WhatsApp-first sales CRM every lead, conversation and follow-up in one place.

app.salesdaddy.in
Sales Daddy CRM dashboard with pipeline by stage, lead sources and key metrics
Lead managementWhatsApp inboxCall trackingPaymentsMeta + Google lead ads

The Android app, screen by screen

Sales Daddy mobile home with open pipeline value and next best actionsSales Daddy WhatsApp inbox with lead conversationsSales Daddy tasks list with first-call follow-upsSales Daddy mobile app screenSales Daddy settings with WhatsApp inbox, team and sync optionsSales Daddy mobile app screenSales Daddy mobile app screen

02Field service

TrackNew

Service tracking for field teams

Assign jobs, track technicians and close work orders from one dashboard. From service booking to completion, the whole operation stays visible.

For field service and maintenance teams

WebAndroid
  1. 1

    Customer

    Service request comes in

  2. 2

    Service ticket

    Job created and scheduled

  3. 3

    Technician

    Assigned and tracked in the field

  4. 4

    Completion

    Work order closed with report

  5. 5

    Payment

    Billed and collected

track-new.com
TrackNew — the service CRM for field teams, with a live service ticket timeline

03Billing

Billman

Cloud GST billing, made effortless

GST invoices, inventory and payments from any browser. Billing that keeps up with the counter instead of slowing it down.

For shops, traders and small businesses·₹1,499 / year

Web
billman.in
Billman — GST billing and inventory software with a live sales dashboard
GST invoices
Inventory & stock
Sales, live

04Hiring

Jobs7

Employers and job seekers, connected

A hiring platform that connects employers and job seekers across India — with dedicated apps for each side of the table.

For employers and job seekers across India

WebAndroid
jobs7.in
Jobs7 job portal — find jobs across India with category browsing

05Commerce

eCommerce Webstore

A done-for-you online store

We set it up, host it and keep it running while you sell. An online store without needing a tech team.

For businesses going online without a tech team·₹199 / month

Web
myonlinewebstore.in
My Online Web Store — create your online store with storefront previews
Set up for you
Hosted & managed

Built by Eagleminds

One engineering team.
Multiple products.
Real businesses using them every day.

Eagleminds Technologies develops, operates and continuously improves its own software platforms from Tirupathur, Tamil Nadu. The same team designs the product, ships the code, answers the support calls — and puts what it learns straight back into the software.

Customers

Teams that run on our software.

The team understood our workflow before writing a line of code, and delivered software our staff actually use every day. Support replies fast, every time.

Nandha Kumar

Business owner

We run our field service on TrackNew. Job status, technician location and closure reports are in one place instead of a dozen phone calls a day.

Singaravelen

SMV Tech

TrackNew
Our online store went live in days on the webstore plan. Orders and billing are managed for us, so we stay focused on our products.

Raja

Jasmitha Naturals

eCommerce Webstore

Contact

Have a business problem worth solving?
Let's build the software around it.

Want a demo of any product, or a quote for a project? Send your details and the team calls you back — or reach us directly.

Registered office

253/4, Pattalamman Street, Mangamma Salai,
Adiyur Post, Tirupathur, Tamil Nadu 635602, India

Directions on Google Maps

Tell us what you need

Your details go straight into our own CRM — Sales Daddy, of course.