Agentic AI · AI agent development
We don’t demo AI agents.
We run them.
Eagleminds builds AI agents, agentic automation and AI software for Indian businesses — and runs them inside our own products, where an AI assistant greets, qualifies and answers real customers in English and Tamil every day.
running in productionSales DaddyTrackNew
- வணக்கம், உங்க CRM விலை என்ன?
- வணக்கம்! 🙏 நீங்க எந்த ஊர்ல இருந்து பேசுறீங்க?replied in 2s
- Tirupattur. Team-ku CRM venum.
- புரிஞ்சுது. மாச பட்ஜெட் எவ்வளவு நினைச்சிருக்கீங்க?
- ₹5,000 வரை
- நன்றி! எங்க டீம் இப்போ உங்களை கூப்பிடுவாங்க ✅handed off
- lead.received source=meta_lead_ad
- lang.detect ta-IN
- agent.reply welcome · lang=ta
- qualify.capture city="Tirupattur" product="CRM"
- qualify.capture budget=₹5,000/mo
- route.assign rule=location → rep
- handoff.human thread attached
In production today
Every AI claim on this site is something we already run.
- Bilingual WhatsApp agentAn AI assistant that greets, qualifies and answers FAQs in English or Tamil, then hands off to a human rep.Sales Daddy
- Instant first responseThe agent sends the welcome reply the moment a lead arrives — before anyone picks up the phone — and replies in the customer's own language.Sales Daddy
- Autonomous qualificationThe agent captures product interest, city and budget from the conversation, then routes the lead by rule — round-robin, location or product.Sales Daddy
- Call summaries & transcriptsEvery call lands on the lead record with an AI summary and transcript, so context survives the conversation.Sales Daddy
- AI report readingsReports come with an AI reading that says what to do next, not just what happened.Sales Daddy
- Skill-based work routingService tickets auto-assign by technician availability and skill, with SLA-breach alerts and escalation rules.TrackNew
- Automated customer updatesEvery job update triggers a WhatsApp notification to the customer — removing the follow-up call entirely.TrackNew
See it running
This is the agent, in the product, on a real phone
Not a mockup. The screen on the right is the WhatsApp inbox inside Sales Daddy, where our agent handles incoming conversations before a salesperson touches them.
- Conversations arrive and get answered without anyone watching the phone
- Product, city and budget captured from the chat as structured fields
- Routed to the right rep, with the full thread attached
What we build
Four ways we put agents to work
Start with one job. Every engagement below begins by finding a repetitive, text-heavy task in your business and giving it to an agent that knows when to stop and ask a human.
Capabilities
What an agent can take off your team
Marked live where we already run it in our own products, and build where it is something we build for you. We would rather be precise than impressive.
Sales
Agents that answer the enquiry before a human can, qualify it, and put the right rep on it.
- Conversational lead qualificationliveGreets an incoming enquiry, asks what it needs to know, captures product, city and budget.
- Instant multilingual first replyliveReplies in the customer's own language, within seconds of the lead arriving.
- Call summarisationliveTranscribes and summarises sales calls onto the lead record automatically.
- Follow-up draftingbuildDrafts the next follow-up message per lead, in the language of the conversation, for a rep to send or approve.
- Quote and proposal assemblybuildAssembles quotes from your price list and product rules, ready for review.
Customer support
Agents that handle the repetitive 70% of questions and escalate the rest with context attached.
- FAQ answering with handoffliveAnswers common questions in English or Tamil and hands off to a human the moment it should.
- Proactive status updatesliveNotifies customers on WhatsApp when their job or order state changes.
- Knowledge-grounded answersbuildAnswers drawn from your own documents, catalogues and policies — retrieval over your data, not the open internet.
- Ticket triage and taggingbuildReads incoming tickets, classifies intent and urgency, and routes accordingly.
Service & operations
Agents that decide who does the work, and notice when it is slipping.
- Skill-based assignmentliveAssigns work by availability and skill instead of by whoever answers the phone.
- SLA monitoring and escalationliveWatches for breaches and escalates on rules before the customer complains.
- Schedule and route planningbuildSequences a technician's day against location, priority and commitments.
- Field report generationbuildTurns a technician's notes, photos and voice into a structured completion report.
Back office
Agents that read documents and move data so people stop retyping it.
- Reporting with a recommendationliveReports that state what to do next, not only what happened.
- Document extractionbuildReads invoices, POs and forms into structured data your systems can use.
- Reconciliation checksbuildCompares records across systems and raises only the mismatches worth a human's time.
- Cross-system workflowsbuildMulti-step automations that connect your tools and call an AI step where judgement is needed.
Find your situation
What this looks like in your industry
The technology is the same; the job it takes over is not. Each page is explicit about whether we have proof in that world or would be building it for you.
How we build
One job first. Then the loop widens.
Agent projects fail when they start as platforms. Ours start as a single job with a clear right answer, put a person in the loop, and expand only once the agent has earned it.
Find the job
We look for one repetitive, text-heavy job with a clear right answer. Not a strategy deck — a job.
Design the agent
What it decides, what data it can read, which tools it can call, where it must stop and ask a person.
Build and connect
The agent, grounded in your own data, wired into the systems it needs — CRM, WhatsApp, sheets, accounting.
Deploy with a human in the loop
It goes live handling a slice of the work, with a person reviewing what it does before the loop widens.
Operate and improve
We watch traces of real behaviour and tighten it. An agent is a system you run, not a project you finish.
Grounded in your data
Agents answer from your documents, catalogues and records — not from whatever the model absorbed off the internet.
Tools, not guesses
Where an answer needs a real lookup or a real write, the agent calls a tool in your systems instead of inventing one.
A human in the loop
Every agent we run hands off to a person. We design the stopping point before we design the conversation.
Traceable behaviour
You can see what the agent did and why. An agent you cannot inspect is one you cannot trust with customers.
What we connect to
Agents are only useful when they can reach your systems
These are the integrations we run in our own products today — the plumbing an agent needs to actually do something rather than just talk.
Messaging
- WhatsApp Business API
- SMS / DLT
- Email-to-lead
- Google Meet
Lead sources
- Facebook Lead Ads
- Instagram Lead Ads
- IndiaMART
- Justdial
- TradeIndia
Money & compliance
- Razorpay
- Tally
- GSTN / GSTR-1
Data & automation
- Google Sheets
- Zapier
- Webhooks & REST API
- Self-hosted n8n
Anything else with an API, webhook or database can be connected — these are simply the ones already running in production.
Proof
The products where our AI already works.
We are not describing a capability we hope to have. These are our own platforms — built, operated and supported by Eagleminds — and the AI in them is answering real customers every day.
Sales Daddy
The WhatsApp-first sales CRM — every lead, conversation and follow-up in one place.
The Android app, screen by screen
02Field service
TrackNew
Service tracking for field teams
Assign jobs, track technicians and close work orders from one dashboard. From service booking to completion, the whole operation stays visible.
For field service and maintenance teams
- 1
Customer
Service request comes in
- 2
Service ticket
Job created and scheduled
- 3
Technician
Assigned and tracked in the field
- 4
Completion
Work order closed with report
- 5
Payment
Billed and collected
03Billing
Billman
Cloud GST billing, made effortless
GST invoices, inventory and payments from any browser. Billing that keeps up with the counter instead of slowing it down.
For shops, traders and small businesses·₹1,499 / year
04Hiring
Jobs7
Employers and job seekers, connected
A hiring platform that connects employers and job seekers across India — with dedicated apps for each side of the table.
For employers and job seekers across India
05Commerce
eCommerce Webstore
A done-for-you online store
We set it up, host it and keep it running while you sell. An online store without needing a tech team.
For businesses going online without a tech team·₹199 / month
Built by Eagleminds
One engineering team.
Multiple products.
Real businesses using them every day.
Eagleminds Technologies develops, operates and continuously improves its own software platforms from Tirupathur, Tamil Nadu. The same team designs the product, ships the code, answers the support calls — and puts what it learns straight back into the software.
Services
The product team, on your project.
The same engineers who ship our platforms take on client work — from custom web and mobile builds to keeping your site and servers running.
Platforms & capabilities across our products
- Web applications
- Android apps
- iOS apps
- WhatsApp Business integration
- Meta + Google lead ads
- Payments
- GST billing
- Cloud hosting
Customers
Teams that run on our software.
“The team understood our workflow before writing a line of code, and delivered software our staff actually use every day. Support replies fast, every time.”
Nandha Kumar
Business owner
“We run our field service on TrackNew. Job status, technician location and closure reports are in one place instead of a dozen phone calls a day.”
Singaravelen
SMV Tech
“Our online store went live in days on the webstore plan. Orders and billing are managed for us, so we stay focused on our products.”
Raja
Jasmitha Naturals
Contact
Have a business problem worth solving?
Let's build the software around it.
Want a demo of any product, or a quote for a project? Send your details and the team calls you back — or reach us directly.
Registered office
253/4, Pattalamman Street, Mangamma Salai,
Adiyur Post, Tirupathur, Tamil Nadu 635602, India